Management of the business infrastructure, On-site support, planning, and development of BPM and ERP software required by the company to manage the daily operation cases and help to make the BI of the company, also planning and setup of the DMS Alfresco to store of document and media.

Consultant and provider of technological solutions that allow the clients to have better results on the management of their process, helping them to focus on the important matters of their business

Administration and coordination of support agents at the national level, asset control, management and analysis of metrics corresponding to the area (SLA agreements, service quality levels, control of area assets, management of mobile lines and licensing), 2nd level support and specialist in applications and permissions of the client company in the country. Training of employees regarding the use of company equipment and assignment control, development of work plans for the execution of the area