Evelin Rico Perez
Translator And Customer Service Representative
Professional profile
I ’ m a detail-oriented and proactive person , with strong administrative skills and proven experience supporting teams and entrepreneurs remotely
Work experience
Translator And Customer Service Representative
vivo gaming | January 2023 - June 2024 (1 year 5 months)
Used skills
Handled customer inquiries via chat, email, and ticketing systems, delivering fast and empathetic resolutions.
Major achievementManaged multilingual communication and terminology consistency.
Business Interpreter
florez alvarez eagle's distributors | October 2022 - January 2023 (3 months)
Used skills
Managed scheduling, email handling, and administrative tasks remotely to streamline daily operations.
Major achievementCollaborated virtually with internal teams to increase client reach.
Education experience
Certificate in Human Resources Management
Servicio nacional de aprendizaje (sena) | Technological career
Servicio nacional de aprendizaje (sena) | Technological career
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