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Angelica Liliana Jara Alfonso
Call Center Supervisor
Professional profile
Work experience
Supervisora De Call Center
atento colombia s.a.
|
March 2022
-
June 2025
(3 years 3 months)
Used skills
Customer service
CRM
Team management
Project management
Business relationship
Strategic communication
Strategic reports
Call Center Supervisor
cayre ips
|
August 2020
-
March 2022
(1 year 7 months)
Used skills
Customer service
Team management
Relationship
Management reports
Strategic communication
Retention Supervisor
cos
|
April 2019
-
July 2020
(1 year 3 months)
Used skills
Customer service
Team management
Client retention
Cross-sell
Kpis analysis
Education experience
Professional Business Administration
Cun
| Undergraduate
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