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Rafael Agustin Penagos Rodriguez

Help Desk Analyst
Skills
(Self-evaluation)
Excel intermediate 73%
Demand planning 61%
Client service 56%
Excel 54%
Languages
Professional profile

Work experience

Support Level 2
softesting | November 2023 - January 2024 (2 months)
Used skills
Telephone Agent 1B
sonda servicios s.a.s | January 2019 - September 2023 (4 years 8 months)
Used skills
Support Technician
systemnet ingenieria | August 2017 - December 2017 (4 months)
Used skills
Education experience
Course
Cisco academia | Without studies
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