William Andrés Gil Castellanos
Lead Administrator Service Advisor
Professional profile
Cuento con amplia experiencia, desenvolvimiento y confianza para liderar un equipo de ventas y servicios asociados al sector automotriz y de motocicletas, apasionado desde siempre por los vehículos sea cual sea, velocidad, diseño, ingeniería, todo en las motos y carros me gusta, investigo mucho al respecto, trabajar con máquinas y entre máquinas me apasiona y me lo gozo al punto de no sentirme trabajando sino gozandome mi hobby, y además me pagan
Work experience
After-sales service advisor, reception of customers and Volkswagen and Audi brand vehicles for preventive and corrective maintenance, repairs, collision, generate quotes, open repair orders, assign technicians, monitor the process until delivery to customer satisfaction, generate cross-selling spare parts and services, requesting spare parts, meeting goals, presenting reports, use of office tools
After-sales service advisor, reception of customers and Toyota brand vehicles for preventive and corrective maintenance, repairs, collision, generate quotes, open repair orders, assign technicians, monitor the process until delivery to customer satisfaction, generate cross-sales of spare parts and services, request spare parts, compliance with goals, present reports, use of office tools, management
Manage the automotive service, lead the service center, be a workshop manager, advise clients, sell services, spare parts (batteries, filters, oils, fluids, brakes, suspension, synchronization, etc.) and tires (car, truck and some trucks), responsible for billing, responsible for automotive service from sales, through inventory, customers and operators or technicians in charge.
Education experience
