Management of clients in B2B consultative sales processes of financial sector products. Offering services of: tax auditing, taxes, consultancies, outsourcing and NIC/NIIF services, achieving corporate agreements for small, medium and/or large companies. Recruitment of new cold customers (Telephone and face-to-face), customer maintenance and after-sales. Management of indicators and portfolio recovery.
Major achievementClosing of successful businesses in order to achieve business collaboration agreements.
I used digital marketing tools meeting the requirements of the clients. I managed requests, complaints, and claims (PQR) with the fulfillment of stipulated management indicators establishing the elaboration of strategic scripts as a form of effective solution for potential clients. Advised on the purchase and sale of products and/or shipping services in MercadoLibre.
Major achievementImplementation of strategic scripts facilitating management by 70%.