Lawyer with 12 years of experience in administrative processes in charge of internal and external customer service, PQRS management and response, tax settlement, portfolio, preparation of letters and reports. She has skills in using Excel-Office at an intermediate level and SAP case study, preparation of powers, contracts, petition rights, guardianships and other legal documents, document typing and management
• Support coordination regarding administrative management such as: Manage agenda, answer emails, requirements from other agencies, administrative entities, among others. • Support strategic management and core team meetings when necessary. • Lead the PQRS process by monitoring, distributing and advising the professionals in charge of these, managing and answering PQRS, serving the general public to provide solutions to their PQRS.
• Receive Deeds for the discharge of larger mortgages for authorization and signature of the agent by the ITAU bank and subsequent delivery to the construction company. • Carry out scores (review of certificates of tradition and freedom) to begin the study of titles for mortgage credit. • Support in the activities that the Lawyer Analyst requires.
My function is for the Government of Antioquia in Departmental Revenues in vehicle tax-inspection area.