Geralis Pérez
Appointment Setter
Professional profile
I resolve customer service situations effectively , following company protocols . I contribute to organizational goals and continuous improvement with assertive communication and efficient problem-solving
Work experience
Contacted clients, collected information, confirmed availability, and ensured system accuracy.
Major achievementCoordinated and scheduled therapy sessions, ensuring accurate documentation and clear communication with clients.
Ensured new hires understood protocols, service standards, and tools. Provided hands-on guidance for smooth integration.
Major achievementTrained and onboarded new team members, supporting learning with clear communication and continuous feedback.
Coordinated between patients and practitioners, collected information, and ensured pre-appointment understanding.
Major achievementScheduled and confirmed dental appointments, maintained organized records, and explained instructions to patients.
Education experience
| High School
