UX / UI - Industrial Design UX / UI • Use of agile methodology. • Elaboration of personas, customer journey maps, empathy maps, reports. • Generation of design proposals based on the identification of pain points and prioritizing the experience. • Creation of user flows, wireframes and surveys to validate solution hypotheses. • Use of design tools, interface and prototypes (Miro, Figma, Invision, Photoshop and Illustrator) • Planning and development of training sessions.

• Design and development of infographic and audiovisual operational instructions. • Research of operational processes for the standardization of tasks throughout the chain. Use of tools such as Journey Map and Usage Sequences. • Design of physical tools for operations within the chain of stores. Portfolio UX / UI App Redesign City Fairs BS AS Ecommerce Mummy Deco Industrial Design ********** **********