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Leonardo Garzon Rico

Customer Service Analyst
Skills
(Self-evaluation)
Team work 100%
Collaborative work 100%
Attitude to service 100%
Problem solving skills 100%
Client service 100%
User support 80%
Office in general 80%
Sap 60%
Analysis of data 50%
Information analysis 50%
Languages
English:
  • Reading
    70%
  • Writing
    70%
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

Specialist in operations management and professional in telematics engineering, with 10 years of work experience in the operational and administrative area, performing functions associated with the attention and support of the end customer's requirements.

Work experience

Support Analyst
primax | June 2020 - March 2023 (2 years 9 months)
Used skills

Specialist in operations management and professional in telematics engineering, with 10 years of work experience in the operational and administrative area, performing functions associated with the attention and support of the end customer's requirements.

Major achievement

n/a

Technical
ministerio de minas | November 2017 - February 2020 (2 years 3 months)
Used skills

Analysis of information for decision-making regarding fuel supply at the national level.

Major achievement

n/a

Education experience
Computer Science
Fundación universitaria cafam | Undergraduate
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