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María Camila De La

Customer Service Bilingual Agent
Skills
(Self-evaluation)
Administration 64%
Administration 64%
Administration 64%
Administration 64%
Social networks 60%
Social networks 60%
Social networks 60%
Hubspot 60%
Social networks 60%
Languages
Ingles:
  • Habla
    90%
  • Lectura
    90%
  • Escritura
    90%
Professional profile

Graduated in tourism and languages in Cartagena , Colombia . I have more than 4 years of experience in customer service , sales and technical support as a bilingual agent in English and Spanish

Work experience

Customer Service Bilingual Agent
bold bussiness | August 2024 - November 2024 (3 meses)
Used skills

Answering customer calls regarding purchases and providing solutions.

Major achievement

Scheduling appointments and solving problems with purchased products.

Customer Service/Technical Support Agent
teleperformance s.a | January 2021 - February 2024 (3 años 1 mes)
Used skills

Handled payments, invoices, and scheduled technicians as needed.

Major achievement

Provided technical support and customer service in English and Spanish.

Education experience
Diploma in new Trends in Tourism and Marketing
Institucion universitaria colegio mayor de bolivar | Especialización
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