Ingeniero de sistemas , experiencia en el mantenimiento equipos de computo como servidores , S.O Windows/Linux/MacOS , trabajo en equipo , KPI , SLA , manejo de aplicativos Helpdesk como Jira , IBM Maximo y Orion , ServiceNow , soporte remoto y presencial , administracion AD , O365 , instalacion de cableado estructurado , configuracion y administracion de Switches , bases de datos SQL,Programación básica en leguajes Java POO, Python.
Management of SQL databases, SLA indicators, Query creation, data analysis, documentation verification, JIRA application, customer service, priority management of cases, incidents or requirements, Postman, API and requirements management, basic Java, Log analysis and problem resolution, management of application servers.
Management of SQL databases, SLA indicators, Query creation, data analysis, credit life cycle, documentation verification, JIRA application, customer service, priority management of cases, incidents or requirements, debugging of applications in ecplise with Java programming language, data analysis to improve process management, data analysis, power BI management for dashboard generation.
AMS support engineer, Database Administrator, DEBAVER, SQL MAGNAMENT, mainly for a very important supermarket worldwide, handling of incidents with different priorities, execution of reports, updating data and managing files and servers in Linux by commands .