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James Pava

National Training Coordinator
Skills
(Self-evaluation)
Languages
Professional profile

Work experience

National Training Coordinator
medplus | August 2022 - Present (4 years 3 months)
Used skills

Train the different sales teams on issues related to product, brand identity, consultative selling and different processes that directly affect the work performance of the sales force. - Guarantee the adequate level of training for the different sales teams nationwide. - Prepare reports and periodic monitoring and measurement reports of the training plan executed. - Build and and update the

Head Of Training And Development
la ascensión | May 2019 - August 2022 (3 years 3 months)
Used skills

Guarantee all the training processes which include: the induction of new employees to the company, bi-learning training (face-to-face and virtual). - Design, control and execute the annual training plan including its respective budget. - Create and execute the schools of sales, SAC and funeral services. - Design and execute the knowledge Olympics, the seedbeds (quality, sales, training, supervisors and leaders).

Training And Development Leader
outsourcing bpo. | February 2017 - April 2018 (1 year 2 months)
Used skills

Directly responsible for the design, execution and evaluation of the training of trainers program for the 35 trainers in charge and agents who aspire to the position of trainer. In the same way, responsible for the training team, auditing and guaranteeing the adequate training of new advisers and the continuous training of old agents, compliance with goals and objectives of training metrics for 5,000 employees, as well as the creation of

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