Key client relationship management, business development, KPI tracking, tender management in SECOP II, Ariba, Licify and Suplos, administrative coordination, ERP and CRM management, management reports.

I led the commercial strategy, strengthened the portfolio, developed business opportunities, coordinated the sales team, managed public and private tenders, implemented ERP and CRM, and reduced operating costs by 90%.

Prospecting and acquiring new clients, CRM management, preparing quotes, after-sales support, and strengthening business relationships.

Portfolio opening and development management, CRM administration, prospecting, customer follow-up and loyalty, and increasing business opportunities.

Corporate account management, identification of business opportunities, preparation of commercial proposals, sales visits, portfolio retention and growth.

Development and management of corporate accounts, prospecting, telemarketing, portfolio optimization, strengthening of portfolio and reactivation of clients.