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Sebastian Lopez Henao

Support Technician
Skills
(Self-evaluation)
Office tools 90%
Programming knowledge 80%
Knowledge in software 80%
Computing 80%
Languages
Spanish:
  • Escrevendo
    70%
  • Leitura
    70%
  • Fala
    70%
Professional profile

Developer and System Support Assistant with experience providing on-site and remote technical support, MySQL database administration, basic knowledge of Oracle, extensive knowledge of web development.

Work experience

Software Developer
codesa | October 2020 - Present (6 years 1 month)
Used skills

Full stack developer - Java + Android + Springboot - Rest api Angular + Nodejs

Computer And Educational Resource Center Monitor (Crie)
universidad tecnológica de pereira | March 2016 - August 2021 (5 years 5 months)

• Ensure the correct operation of the computer rooms. • End user assistance. • Reporting and monitoring of damages and possible failures of said systems. • Support to the different personnel that may be present • Remote and face-to-face HelpDesk assistance.

Major achievement

Achievements: Development of capacities to work under pressure, customer service (End user), Computer room care. Achieved Goals: Being in continuous contact with this environment, learning to manage time allowed the acquisition of new basic knowledge to develop in d

Support Technician
chevrolet caminos | November 2019 - March 2020 (4 months)

• Install and configure the technology to be used in the company, that is, the equipment, operating systems, programs and applications. Perform periodic maintenance of equipment and systems. Provide assistance to employees or customers in technological matters: Understand the problem and its cause. Solve the problem. Explain the problem to team members or the customer.

Major achievement

Knowledge of FullStack web development, server administration (Windows, Linux) and Antivirus (Kaspersky) was acquired. MySQL database administration.

Education experience
Other not Specified
Politecnico superior cafetero | Technician
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