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Laura Rueda

Technical support
Skills
(Self-evaluation)
Languages
Professional profile

Work experience

Technical Support
software gbs | January 2021 - February 2022 (1 year 1 month)
Used skills

support technical tasks related to the design, integration and implementation of the infrastructure of telecommunications systems; interpret designer, procedures and manuals required for the implementation of telecommunications networks; coordinate the implementation, maintenance and repair of systems and solve technical problems that arise. Interact with customers according to protocols and service levels

It Support And Security Manager
conea s.a.s | November 2018 - January 2021 (2 years 2 months)
Used skills

Consult with managers the policies of development, operation and maintenance of telecommunications services, direct and control the volume and flow of telecommunications traffic within the assigned area. Ensure compliance with telecommunications regulations according to regulatory agencies and government guidelines. Manage infrastructure and databases in accordance with technical standards and requirements.

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