Karol Melissa Quesada Gonzalez
call center agent
Professional profile
Young entrepreneur, with experience in customer service, studies in administrative areas and a great sense of responsibility, I also have values such as trustworthiness, honesty and ethics; I am characterized by being adaptable to changes and having an openness to learning.
Work experience
Independent
| February 2020 - Present (6 years 9 months)
Used skills
Functions: • Manufacturing and marketing of textile products. • Tracking orders. • Invoicing orders. • Dispatch and receipt of merchandise.{* **}• Calculate pay for operators. • Make budgets. • Customer service functions.
Call Center Agent
fenalco valle | June 2023 - September 2023 (3 months)
Used skills
• Management of pqrs via telephone, email and online chat. • Provide general information about the campaign • Make hotel reservations. • Provide technical support to users.
Major achievementChange to online chat sub campaign for good spelling.
Education experience
Business Administration
Sena | Technician
Sena | Technician
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