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Miguel Mauricio Gnecco Ramos

Support Engineer Tier 2
Skills
(Self-evaluation)
Social networks 100%
Administration 100%
Office 365 100%
Windows 100%
Analysis of data 90%
Power BI 80%
Python 80%
Data analysis 80%
Digital advertising 70%
Hubspot 70%
Languages
English:
  • Speaking
    90%
  • Reading
    90%
  • Writing
    90%
Spanish:
  • Writing
    100%
  • Reading
    100%
  • Speaking
    100%
Professional profile

Work experience

Support Engineer Tier 2
cisco-foundever | May 2025 - May 2026 (1 year)
Used skills
Support Engineer Tier 1
foundever - cisco | June 2022 - May 2025 (2 years 11 months)
Used skills
Customer Service Agent
teleperformance | November 2021 - April 2022 (5 months)
Used skills
Education experience
High School Diploma
Institución educativa divina pastora | High School
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