Esteban Tequia Diaz
Service Executive || service manager
Professional profile
Telecommunications Engineer and Computer Security Specialization student at the Universidad Piloto de Colombia, with 8 years of experience in technology projects focused on implementation, project management and administration.
Work experience
Service management of the corporate segment - wholesale of the company under the business model contracted by the client (Internet, Data, Content Transport) at a national level with a ca
Major achievementREGIONAL ISP PORTFOLIO ORGANIZATION, MONTHLY AFTER-SALES MANAGEMENT INCREASING MONTHLY RECURRING INCOME
Control of allies for the company, following up on telecommunications projects, reviewing technical annexes, special escalations and conciliation.
Major achievementControl and compliance with the ANS required from third parties under framework contracts
Coordinate and ensure the correct installation of the different communications solutions designed by the company, leaving a detailed record for both the client and CLARO.
Education experience
Univeridad piloto de colombia | Undergraduate
