Anderson Sarmiento
Engineer
Professional profile
🛠Technical Skills Chatbots & Automation: • Python (NLTK, FastAPI) • Conversational platforms (WhatsApp Business, Telegram) • OpenAI API. Data Analysis: • Pandas, NumPy, Scikit-learn • Power BI, Tableau • SQL (PostgreSQL, MySQL) Technical Leadership: • Agile team management • Best practices training • Technical documentation
Work experience
• Chatbot development for e-commerce using OpenAI and NLP • Business process automation with RPA • Digital transformation consulting for SMEs
Major achievementAI-powered chatbot development for sales in companies across different sectors that increased profits by 10 to 20%.
Electrical engineer with a specialization in project management and 13 years of experience at Enel, leading teams and developing data-driven solutions for approximately 5 years. Expert in: • Creating intelligent chatbots with Python • Automating operational processes • Predictive analytics for network maintenance • Leading multidisciplinary teams
Major achievement• I implemented internal chatbots for automatic bug reporting (WhatsApp/Telegram), improving response times by 20%.
Education experience
Platzzi | Bootcamp
