Provide resolution to incidents raised by clients (both integration and production issues). check Diagnose and troubleshoot technical issues related to the proper functioning of GoldenRace products. check Use the internal tools to escalate issues to the next level. check Use the internal tools to monitor for potential issues. Accurate and prompt feedback to customers in relation to their raised incidents.

Coordinate technical operations of the company in electronic and video security systems for banks in the south west of Colombia (Valle del Cauca, Cauca and Nariño), monitor and document the different operations of the company, generate good relationships with internal customers and external to the company.