My functions are to assist the CSR department and provide the status for claims to the medical providers

was in charge of the CSR and handling incoming calls from American Customers around the USA, also giving the best satisfaction and assistant to our customers. Sale our products to our customers and also gain new customers for our company

I was in charge of keeping in touch with our clients (decision makers) and also supervising my team. Train new personal and also was in charge of the insurance department. I have experience in handling angry customers and their needs, Strive to provide the best satisfaction and service.