Victor Romero
Customer Service Representative
Professional profile
Self-taught , responsible , empathetic , punctual , quick learner , adaptable , experienced in customer service , strong problem-solving skills , proficient in Word , Excel , PowerPoint
Work experience
Customer Service Representative
wephelp - fitbit
Used skills
Resolved customer issues and provided product support for FITBIT.
Major achievementProvided customer support for FITBIT users.
Customer Service Representative
iqor - walmart/spark
Used skills
Handled customer service for Walmart/Spark, assisted drivers, SME, and managed escalations.
Major achievementSupported applicants and active drivers, SME and call de-escalation.
Customer Service Representative
fusion - sea world parks
Used skills
Assisted customers for Sea World Parks, ensuring high satisfaction.
Major achievementDelivered excellent customer service and support.
Education experience
b2 English Certificate
Smart academy | Bootcamp
Smart academy | Bootcamp
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