Despained the role as agent of customer service by chat, helped the customer with any issue related post-sales also technical support, guided them through the chat to resolve the issue, my goal was to bring the best service and provide them all the necessary resources in order that the customer have the option to resolve the problem or inquiry that could have.

I desepain as an agent of customer service by phone, helping the customer with whatever issues that might happen in the process of sending and delivering packages, my main role was to bring the best assistance to the customer going order to resolve the inquiry or the issue that was presenting.