Calendar management and meeting scheduling. - Accurate, high-level responses to customer inquiries. - Provide users with information and support regarding the products or services offered by the company
Major achievement- Job success rate of 90%.
- Management of customer complaints through email and other digital media. - Compliance in time and form with the schedules within the day. - Programming of calls to customers for commercial promotion. - Answering customer calls responding to their doubts and needs. - Compliance with the quality standards of customer service of the company. - Management and updating of the database and agenda
Major achievement- Rating as a virtual assistant of 4.7 out of 5.