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Andres Yanguas Restrepo
Product Owner | Scrum Master | Functional Analyst
Professional profile
Work experience
Quality Leader In Continuous Improvement
carvajal tecnología y servicios
|
April 2009
-
February 2026
(16 years 10 months)
Used skills
Projects
Leadership
Servicedesk
Diseño de procesos
Sharepoint
Optimization of processes
Document management
Information security
Knowledge management
Process improvement
Continuous learning
Management reports
Customer Service And Technical Support
carvajal tecnología y servicios
|
April 2009
-
February 2026
(16 years 10 months)
Used skills
Kindness
Technical support
Customer support
It support
Crm dynamics
Written communication
Documentation
Software support
Remote technical support
Communication skills
Positive attitude
Successful communication
Indicators
Management reports
Sla
Staff coordination
Senior Quality Analyst
carvajal tecnología y servicios
|
April 2009
-
February 2026
(16 years 10 months)
Used skills
Projects
Leadership
Automation
Teamwork
Azure
Strategic plan
Functional testing
Requirements analyst
Software analysis
Test analyst
I work under pressure
Manual tests
Information analysis
Agile methodology
Figma
Quality audit
Audits
It projects
Product management
Show all experiences
Education experience
Bachelor 39 s Degree With Business Emphasis
Colegio alberto carvajal borrero
| High School
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Andres GPT
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