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Daniela Fernanda Rubiano Rios

Receptionist
Skills
(Self-evaluation)
Client service 90%
Excel 80%
Business management 80%
Prospecting 80%
Communication skills 80%
Customer management 70%
Database 70%
Receptionist 50%
Languages
Professional profile

Work experience

Receptionist
colombia free coffee sas bic | November 2020 - Present (6 years)
Used skills

Registration and control of entry of officials. • Programming of management meetings. • Organization of events and institutional visits. • Management and sending of correspondence. • Coordination of dispatch and logistics - exports. • Management and administrative support. • Making business presentations. • Registration and indexing of files.{* **}• Attention to users by different means: email, telephone or in person.

Major achievement

customer service

Business Consultant
banco de bogota | October 2018 - September 2019 (11 months)
Used skills

Commercial Advisor. • Sales of products and services of the portfolio. • Opening of savings and checking accounts. • Filing of credits, credit cards, sale of insurance. • Guaranteeing the receipt and filing of files. • Customer reception. • Monthly results report. • Customer service Operations Assistant.{** *}• Making cashier's checks. • Accounting of debit and credit cards. • Accounting notes. • Accounting for Office exchange and checkbooks.

Major achievement

Customer service, Database management, credit analysis

Education experience
Business Administration
Corporacio universitaria del huila corhuila | Undergraduate
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