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Valentina Arango

asesor comercial y administrativo
Skills
(Self-evaluation)
Office 365 suite 100%
Assertive communication 100%
Working under pressure. 100%
Collaborative work 100%
Pedagogy 100%
Proactivity 100%
Adobe 70%
Excel 70%
Languages
English:
  • Reading
    70%
  • Writing
    70%
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

Estudiante del programa de Comunicación Social en la Universidad Católica Luis Amigo , con conocimientos y habilidades en herramientas ofimáticas . Interesada en desempeñarse en áreas de atención al cliente , ventas , áreas administrativas o afines . Con gran capacidad de trabajo , integración , dinamismo y habilidad para enfrentar situaciones de desafío y superación

Work experience

Business Consultant
calzado apex - Present

Commercial Advisor at APEX Footwear, in charge of organizing the presentation of products, cash management and advising clients on product selection.

Major achievement

Organize the presentation of products, cash management, advise clients on product selection.

Master Learning Manager
emtelco | March 2023 - Present (3 years 8 months)

Offer customer service and technical support for Bancolombia services, sell products and/or services from the Bancolombia portfolio, answer questions, provide all the information that a client or consumer needs regarding Bancolombia services and products

Major achievement

Define, design and deploy the appropriate teaching and learning strategies for each stage of the training process according to the model defined by the company.

Experience Creator
emtelco | December 2021 - March 2023 (1 year 3 months)

Define, design and deploy the appropriate teaching and learning strategies for each of the stages of the training process according to the model defined by the company

Major achievement

Offer customer service and technical support for financial products and services to Comfama users, build loyalty and accompany companies in labor welfare processes from Comfama, generate and document requests, complaints, claims, congratulations and suggestions that the user and companies present.

Education experience
Academic Bachelor
Colegio sagrados corazones | High School
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