Edwin Piamonte
Head of Customer Experience
Professional profile
Work experience
Jefe De Experiencia Al Cliente
prosalon | October 2021 - Present (5 years 1 month)
Used skills
Coordinador De Crm
disuiza tsq s.a | October 2016 - Present (10 years 1 month)
Used skills
Coordinate the Time Square store loyalty program (Timeless). • Plan and execute relationship marketing strategies. • Training loyalty strategies with the commercial area
Major achievementLaunch and positioning Loyalty programs, developments and improvements in the process with the technological area
Analista De Crm Y Servicio Al Cliente
microfertisa | November 2014 - October 2016 (1 year 11 months)
Implement the CRM strategy in order to strengthen and evolve customer relationships and also manage the CRM tool. • Maintain and improve the culture of the CRM strategy in the
Major achievementImprovement in database quality and implementation of the CRM strategy
Education experience
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