Daniela Cristina Rodelo Diaz
Adquisición de talento global y comunicación interna
Professional profile
Experienced professional with 5 years in global talent acquisition , internal communications , and marketing roles . Skilled in interacting with potential candidates , managing social media , coordinating with hiring teams , and improving company return rate and NPS . Proficient in Customer Experience Management , Social Media Management , and Consulting Marketing . Fluent in Portuguese , Spanish , and English
Work experience
Participated in user acceptance testing for new features and language launches, reviewed and enhanced chatbot content, assisted in migrating content, and contributed to standard templates creation. Achieved 10% improvement in return rate and NPS of 92.
Major achievementActively managed and optimized website assets, emphasizing marketing skills in content creation and SEO best practices.
Recommended analysis tools, developed talent pipelines, measured conversion rates, and maintained candidate databases. Achieved 67% retention rate increase, expanded into 5 new country markets, and enhanced performance by 30% within the first 6 months.
Major achievementInteracted with potential candidates on social media, maintained social media networks, coordinated with hiring managers, and provided research and analysis support.
Attended more than 250 projects, achieved 90 NPS, and standardized processes for good customer service. Developed remarketing strategies, e-learning consulting, and educational content production.
Major achievementBuilt and led a team, generated market analysis, structured learning models, and developed social media strategies.
Education experience
Catolica porto business school | Maestría
