Design commercial proposals to be sent to the client. (Communication with client) -Analysis of unit prices. -Monitoring of customer satisfaction. (Satisfaction surveys) -Analysis of satisfaction survey results. -Analysis of proposals lost or rejected by clients. -Management of customer databases and databases listing prices of materials and services. -Management of INCOTERMS.
Major achievementManagement of the commercial area of a company, contact with the client, sales, prices, commercial proposals, post sales services, personnel management, resources.
Customer service through calls, - Surveyor according to the type of study required by the client, voice management and ways of expressing oneself, assertive communication with people. -Management of databases of people.
Major achievementLearning in communication and treatment with the client.