Functions performed are: • Corporate Project Management • Corporate Backups (IDRIVE Tool, NAS) • Server Administration (Creation, Modification, Debugging MV in Hyper-V and VM Ware) • Office365 Administration • Perform TT management processes (Accesses to Shares, diagnostics, escalations, solution and case closure )

• Carry out TT management processes (Failure detection, diagnostics, escalations, solution and closure of the case) • Corporate Backup's (Veritas Tool) • Identity Management (Creation, Modification, Debugging users in AD) • Office365 Administration

Functions performed are: • Carry out TT management processes (Failure detection, diagnostics, escalations, solution and case closure) • Provisioning (creation of servers, initial configurations in IP telephony platforms, Softphone, IP Telephones) • Telecommunications Analyst (Keep ITX stable, escalation to operators and National providers and ILD, server maintenance