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Juan Esteban Centeno Cardenas

Bilingual Customer Experience Agent – Financial Services
Skills
(Self-evaluation)
Communication 90%
Automation 50%
Crm 40%
English 27%
English 27%
Ai 26%
Languages
English:
  • Speaking
    75%
  • Reading
    75%
  • Writing
    75%
Spanish:
  • Writing
    100%
  • Reading
    100%
  • Speaking
    100%
German:
  • Writing
    30%
  • Reading
    30%
  • Speaking
    30%
French:
  • Writing
    55%
  • Reading
    55%
  • Speaking
    55%
Professional profile

Work experience

Digital Marketing &Amp; Content Manager
inlive (creative agency) | January 2025 - January 2026 (1 year)
Used skills
Bilingual Customer Service Agent
contentrix sas | July 2025 - October 2025 (3 months)
Used skills
Bilingual Customer Service Agent
almacontact sas | January 2023 - January 2024 (1 year)
Used skills
Education experience
Measure and Optimize Social Media Marketing Campaigns
Meta – coursera | Bootcamp
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