I have extensive experience in b2c and b2b face-to-face, telephone and virtual sales with high sales budgets. I have developed personal and work projects of digital marketing and e-commerce of physical and intangible products, I have trained personnel at different levels of the companies where I have worked regarding technical, commercial and organizational aspects, managing to develop all my related skills.
In addition to the entire service context involved in carrying out the position of after-sales coordinator, the commercial development of the assigned customer base and its expansion have been equally relevant to the position. Therefore, I have created sales strategies, trained commercial teams, developed time and cost optimization methods and have extended sales channels to the virtual ecosystem.
Major achievementIncrease billing by 35% compared to the same quarter of the previous year in less favorable market conditions based on the growth of the customer base, diversification of the product catalog, sales channels, optimization of the average ticket and effectiveness