I was in charge of attending to the users of the application already requested, providing support regarding all the conflicts generated in the use of it.

I was in charge of serving Bancolombia businessmen, to provide them with reference support for all the services provided by Bancolombia and how that process was generated.

I was in charge of customer service and attention, and offering additional products to prospective buyers, in order to increase sales of products that the user was not initially interested in purchasing.