Eduardo Alexander Castillo
Support And Infrastructure Engineer
Professional profile
Engineer in technology, dynamic, pro-active, and self-taught, In constant learning and motivation, desires to improve. Lover of good reading, cinema and new technologies. programming enthusiast, python, solidity, blockchain
Work experience
On-site and remote support (Outsourcing), customer service, computer support and maintenance, Solve communication failures between branches nationwide
Major achievementOptimize the performance of the network and computer equipment. Implement security policies in firework, antivirus and VPN
Comply with the established sales quota and provide telephone, chat, email support on the configuration and administration of CCTV electronic security products
Major achievementDrive new brands and provide support
Guarantee sales and quality of service, coordinate projects for the installation of panasonic telephone exchanges, computing and information technology, structured cabling, CCTV
Major achievementProvide sales support and technical support in pre-sale, and after-sale
Education experience
Unefa caracas-venezuela | Undergraduate
