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Daniel Yecid Gutierrez Corzo

Gestor De Servicio Al Cliente
Skills
(Self-evaluation)
Leadership 96%
Critical thinking 96%
Sales 95%
Strategic planning 95%
Teamwork 95%
Negotiation 95%
Business skill 95%
Problem resolution 95%
Data analytics 90%
Languages
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Professional profile

Soy un profesional con habilidades en trabajo en equipo , resolución de problemas , atención al cliente , administración del tiempo , manejo de bases de datos , búsqueda y validación . Tengo experiencia en manejo de personal , recepción y distribución de pedidos , inventarios , registro y control de pedidos , análisis de PQRS , manejo de base de datos , aplicativos empresariales , eliminación y modificación de reportes en DataCrédito , análisis d

Work experience

Customer Service Analyst
redsuelva instantic s.a.s | June 2020 - June 2022 (2 years)

Contact was generated with clients, debtors, both individuals and companies, to collect a sold and recovered portfolio where a negotiation process was generated, offering them the possibility of stabilizing their debt, contact was also generated with SMEs to offer advice on collection of their wallets.

Cutting Operator
industrias daimont s.a.s | January 2015 - June 2020 (5 years 5 months)
Education experience
Business Administrator
Universidad de pamplona | Undergraduate
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