Extensive experience in negotiation, contracting and supervision of contracts with third parties

Extensive experience in business analysis, sales behavior, closing projections, business incentives.

Responsible for the face-to-face service contract for the ETB company, commercial indicators and assurance of service quality, value generation and development of 6 ETB service center coordinators. Development of business strategies and customer service. Generation of control strategies, business profitability, quality, PQRs, service times, timely response, SIC indicators