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Ivonne Rodriguez

Trade/Product Lifecycle Analyst
Skills
(Self-evaluation)
Languages
Professional profile

Work experience

Trade/Product Lifecycle Analyst
- jp morgan chase & co | November 2021 - November 2022 (1 year)
Used skills

Follow up on task assignments to ensure all project components are on track for timely completion. Developed project plans with forecasts, estimates, and resource assignments. Helped in manning projects and events, ensuring their completion under tight deadlines. Established a connection with different internal and external clients in order to deliver excellent communication and customer service. Builded, entered and maintained information into d

Customer Support Analyst
- jp morgan chase & co | July 2019 - November 2021 (2 years 4 months)
Used skills

Migrated commercial control activities from Chicago to Buenos Aires. Trained and expanded knowledge to new hires. Established processes and documented procedures to limit risk and increase the controls framework. Tracked and analysed project data and presented to senior Management. Provided administrative support to senior managers, coordinated executive calendars, and managed communications with clients via phone and email. Coordinated with the

Data Management Analyst
- jp morgan chase & co | April 2017 - July 2019 (2 years 3 months)
Used skills

Assisted as the first point-of-contact with regular clients, providing optimal customer service at all times. Prepared reports, create presentations to understand KPI and drive efficiency across clients. Provided support for compliance with regulatory and external controls. Assisted with the development and deployment of communications, including newsletters, emails, and webinars. Assisted internal clients with calendar management, group logistic

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