In-person and remote support of systems, videoconferences, security cameras, mobile telephony, metaverses, computer equipment, networks, servers, VPNs, creation of remote desktops, network creation, router configuration, thermal and conventional printer.

Technical support: Thermal printers for identification and control labels. Systems: Administration of the technological infrastructure of the company in general. (Computer equipment, networks, servers, cameras: software and hardware) (Office 365 Administrator, emails).

Assigned to client Basf Química Colombiana as (Infrastructure Analyst) In-person and global remote attention to Basf collaborators, failures of desktop equipment, laptops, mobile telephony, videoconferences, everything related to the IT department in general.