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Jennifer Johana Gil Galeano

Back Office Agent
Skills
(Self-evaluation)
Languages
Professional profile

Work experience

Back Office Agent
teleperformance | May 2022 - August 2023 (1 year 3 months)
Used skills

On this occasion I worked as a Credit Analyst. The activities carried out are a credit study and review of documents to validate if it is possible to approve credit to clients who request it.

Agent Eps Sura
teleperformance | September 2020 - December 2021 (1 year 3 months)
Used skills

I worked as a customer service agent for the covid-19 health line where I had dealings with patients who had suspicions of contagion due to close contact with positive people or due to presenting symptoms. In this company I obtained very good performance indicators in all areas. aspects such as call response time, timely solution to customer needs and correct management of applications.

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