Certified Logistics Coordinator in national and international trade with hands-on experience in logistics operations, customs processes, and supply chain management for national and international shipments.Efficient in database management processes with suppliers ensuring effective information control and utilizing data entry skills for eficiency.Strong command of office and computer tools, with a commitment to maintain high standards of service.
Monitored road shipments using tracking software and TMS, maintained communication with carriers, scheduled pickups/deliveries, and ensured shipment transparency.
Major achievementAchieved 98% on-time tracking accuracy and reduced missed delivery reports by 30% through real-time monitoring and incident resolution.
Managed track and trace operations, maintained shipment transparency, and implemented proactive follow-up protocols with carriers.
Major achievementBuilt strong relationships with internal teams and clients by ensuring full shipment transparency.
Managed import document validation, maintained logistics databases, ensured SOP compliance, and supported cross-departmental coordination.
Major achievementStreamlined SOP compliance checks, reducing processing time per shipment by 20% and maintained 99.9% data accuracy.