Junior software development student focused on the Frontend area with handling of HTML, CSS, JAVASCRIPT and REACT; Technologist in hotel and tourism administration with extensive experience in customer service and advice.
Welcome to guests and clients, check-out and check-in procedure, corporate email management, cash management, billing, upsell sales, follow-up on requests.
Responsible for making guest registrations, responding to emails, making accommodation quotes and reservations, PQR follow-up and solution, handling internal and external calls, personal training and administrative and managerial support