Edgardo Perez Barragan
Lifecycle Project Manager
Professional profile
Results-oriented professional in Lifecycle Project management and Customer success with exceptional attention to detail. Proficient in Salesforce, Smartsheet, and CRM usage. Experienced in B2B/B2C Sales management and customer-facing roles within the SaaS/IT support industry
Work experience
Lifecycle Project Manager
cisco | November 2020 - Present (6 years)
Used skills
Responsible for onboarding, implementation, and adoption for SaaS projects. Using tools like Salesforce and Smartsheet.
Major achievementManaging lifecycle projects at Cisco.
Customer Success Specialist
guru monkey | June 2016 - September 2017 (1 year 3 months)
Used skills
Focused on ensuring customer satisfaction and success. Conducted webinar sessions, customer support, and calls.
Major achievementSpecialized in customer success at Guru Monkey.
Loans And Sales Agents
ideal business funders | September 2014 - March 2016 (1 year 6 months)
Used skills
Handled lead generation to deal closing stages. Sales experience in a B2B environment.
Major achievementManaged loans and sales at Ideal Business Funders.
Education experience
Petrochemical Plant Operation and Process Engineering 6 Semesters
Fundacion universitaria tecnologico comfenalco | Undergraduate
Fundacion universitaria tecnologico comfenalco | Undergraduate
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