Nubia Yanet Sotelo Delgado
Systems Coordinator
Professional profile
Systems Engineer with experience in the technical, administrative and project management areas, with Scrum Master certification. I have participated in the implementation and integration of the SAP Business One ERP and the Oracle NetSuite CRM, with experience in data analysis and in the efficient management of the security of the technological infrastructure.
Work experience
Management of suppliers and technological resources, preventive and corrective maintenance of computer equipment and servers, management of users and licenses in Microsoft 365.
Major achievementResponsible for coordinating the technology area and defining security processes and policies.
Lead the technical support and helpdesk area, managing incidents for approximately 350 users and computing equipment.
Major achievementResponsible for coordinating the technology area and defining security policies.
Management of suppliers, technology resources, asset inventory and training of end users in the use of ICT tools.
Major achievementTechnical and functional support for computer equipment and servers.
Education experience
Universidad catolica de colombia | Specialization
