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Cristhian Barreto

Technical support
Skills
(Self-evaluation)
Software update 100%
Adaptation to changes 100%
Active directory 70%
Languages
English:
  • Leitura
    70%
  • Escrevendo
    70%
Portuguese:
  • Leitura
    70%
Professional profile

Work experience

Technical Support
planok | August 2021 - September 2022 (1 year 1 month)

Help desk and remote technical support through which provides attention to corporate clients, to guarantee the correct software operation, with processes for creating and solving cases via the Web and telephone, management and orientation of direct applications of the company in the construction sector, fault diagnosis of the applications and creation of users and maintenance of the different systems of the company.

Major achievement

User management, telephone support

Technical Support
stefanini | November 2019 - August 2021 (1 year 9 months)

Help desk and remote technical support through which attention is provided to corporate clients, to guarantee the correct functioning of the hardware and software of the equipment with processes of creation and solution of cases via the web, chat and telephone, management and orientation of applications, diagnosis of equipment failures and office package, direct applications from the company

Major achievement

Telephone support, attention to requests of 1 and 2 level

Support
unisys | July 2018 - November 2019 (1 year 4 months)

Help desk and remote technical support through which attention is provided to corporate clients, with processes of creating and solving cases via the web, chat and telephone, handling and guidance {*** }of applications, diagnosis of equipment failures and office packages, direct applications from the company.

Major achievement

Use of active directory, application support

Education experience
Computer Science
Sena | Technician
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