Help desk and remote technical support through which provides attention to corporate clients, to guarantee the correct software operation, with processes for creating and solving cases via the Web and telephone, management and orientation of direct applications of the company in the construction sector, fault diagnosis of the applications and creation of users and maintenance of the different systems of the company.
Major achievementUser management, telephone support
Help desk and remote technical support through which attention is provided to corporate clients, to guarantee the correct functioning of the hardware and software of the equipment with processes of creation and solution of cases via the web, chat and telephone, management and orientation of applications, diagnosis of equipment failures and office package, direct applications from the company
Major achievementTelephone support, attention to requests of 1 and 2 level
Help desk and remote technical support through which attention is provided to corporate clients, with processes of creating and solving cases via the web, chat and telephone, handling and guidance {*** }of applications, diagnosis of equipment failures and office packages, direct applications from the company.
Major achievementUse of active directory, application support