Experience as a bilingual agent at Rebel VS, providing advice to Uber customers in the United States and Canada interested in the Vehicle Solutions program. Responsible for resolving doubts and inconveniences, as well as promoting the program's rental services. Stands out for offering exceptional customer service, characterized by empathy, good attitude, active listening, daily training

Leadership and supervision of teams of up to 10 people to ensure the fulfillment of goals and the growth of the B2C area and the AIESEC organization. Creation of multimedia content to attract the attention of external parties interested in the organization's products in various media, such as social networks, TV, advertisements, multimedia content, radio and TV interviews, mass emails, forums, talks and campaigns. Responsible for relations with allies

Community Manager in a multinational organization, with tasks of event management, creation of multimedia content, monitoring of engagement on social networks, internal communication and review and management of organizational culture. Management of personnel and equipment, with responsibilities for recruitment, interviews, distribution and control of tasks assigned to each member of the team in charge, generating reports on monthly or monthly compliance.