Carry out adaptation of new leads and control of habeas data management of old and new clients. Management of company CRM and their integrations. Maintain income levels for OT workshops

Coordinate, plan, direct and control the outbound sales line staff

Coordinate, plan, direct and control the staff of the outbound sales, services and collections line in order to optimize the resource, create shift schedules, monitor productivity indicators, effectiveness, rotation, adherence, quality, verify customer attendance. shift, prepare and deliver reports on the operations and performances of each line (sales, service and collections)