tcs (tata consultancy services) | December 2013 - Present (12 years 11 months)
Used skills
* Receive the assigned service requests, through the Management Tool, to proceed to propose the service method that will be provided to the client to meet their needs.
Major achievement
Best Support Area 2019
Techsupportrepii (Soporte De Segundo Nivel)
unisys technical support(utsrionegro) | April 2010 - December 2013 (3 years 8 months)
Soporte Informática Mesa De Ayuda.
emtelco s.a. | March 2009 - April 2010 (1 year 1 month)
Education experience
Computer Science
Tecnológico de antioquia
| Undergraduate