Assist clients during phone calls, providing them with a specific resolution according to internal processes and requests of each client. Ensure excellent management of social skills, assertive communication and empathy to provide the best possible customer service.

Have a suitable level of English to maintain fluid conversations and help the client in their request.

Accompaniment in the field trips in Santander de Quilichao for the collection of primary information of the Social Planning Plan of Rural Property of this municipality. Management of databases and indicators. Qualitative analysis, review and writing of texts. Making reviews of the different meetings with the Our Prosperous Land Program. Support in other tasks within the framework of the Tetra Tech Project of the Our Prosperous Land Program.

Develop and contribute my skills to get the project done